If you encounter an error (Figure 220.127.116.11) while importing a file, double check that the file format is supported by our software.
If you are still experiencing trouble, feel free to contact Genome Compiler support via our live chat (see next section 1.28 for more details).
Raw DNA (.txt): The file (Figure 18.104.22.168) must contain exclusively your raw DNA sequence.
FASTA (.fasta, .fas, .fa): The file (Figure 22.214.171.124) contains a single line description, followed by the sequence. The description line must start with a right arrowhead (>). The word following the arrowhead is the identifier of the sequence. The rest of the line can contain a description.
GenBank (.gb): The file (Figure 126.96.36.199) contains specific fields. You can find a more complete example as well as information on this format on the NCBI website: www.ncbi.nlm.nih.gov/Sitemap/samplerecord.html.
ApE files are usually in the GenBank format. If you have a problem with an ApE file, try changing the extension to .gb.